{"id":40145,"date":"2025-05-08T14:05:56","date_gmt":"2025-05-08T11:05:56","guid":{"rendered":"https:\/\/uxwritingar.com\/staging\/?p=40145"},"modified":"2025-05-08T14:05:56","modified_gmt":"2025-05-08T11:05:56","slug":"%d8%a7%d9%84%d9%81%d8%b1%d9%82-%d8%a8%d9%8a%d9%86-%d8%aa%d8%ac%d8%b1%d8%a8%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-%d9%88%d8%ae%d8%af%d9%85%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%81","status":"publish","type":"post","link":"https:\/\/uxwritingar.com\/staging\/customer-experience\/40145\/","title":{"rendered":"\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: \u0641\u0647\u0645 \u0639\u0645\u064a\u0642 \u0648\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0641\u0639\u0651\u0627\u0644\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629"},"content":{"rendered":"<h2><b>\u0645\u0642\u062f\u0645\u0629<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0628\u0627\u062a\u062a \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0646\u0627\u062c\u062d\u0629 \u062a\u062f\u0631\u0643 \u0623\u0646 \u0627\u0644\u062a\u0645\u064a\u0632 \u0644\u0627 \u064a\u062a\u062d\u0642\u0642 \u0641\u0642\u0637 \u0628\u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0628\u0644 \u0628\u0645\u0627 \u064a\u0634\u0639\u0631 \u0628\u0647 \u0627\u0644\u0639\u0645\u064a\u0644 \u062e\u0644\u0627\u0644 \u0631\u062d\u0644\u062a\u0647 \u0645\u0639 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629. \u0648\u0647\u0646\u0627 \u064a\u0628\u0631\u0632 \u0645\u0641\u0647\u0648\u0645\u0627\u0646 \u0623\u0633\u0627\u0633\u064a\u0627\u0646: <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\"> \u0648<\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\">. \u0648\u0631\u063a\u0645 \u0623\u0646 \u0627\u0644\u0628\u0639\u0636 \u064a\u062e\u0644\u0637 \u0628\u064a\u0646\u0647\u0645\u0627\u060c \u0625\u0644\u0627 \u0623\u0646 \u0644\u0643\u0644 \u0645\u0646\u0647\u0645\u0627 \u0637\u0628\u064a\u0639\u062a\u0647 \u0648\u062f\u0648\u0631\u0647 \u0627\u0644\u062d\u064a\u0648\u064a. \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644\u060c \u0633\u0646\u063a\u0648\u0635 \u0641\u064a \u062a\u0639\u0631\u064a\u0641 \u0643\u0644 \u0645\u0641\u0647\u0648\u0645\u060c \u0646\u0648\u0636\u062d \u0627\u0644\u0641\u0631\u0648\u0642\u0627\u062a \u0627\u0644\u062f\u0642\u064a\u0642\u0629 \u0628\u064a\u0646\u0647\u0645\u0627\u060c \u0648\u0646\u0633\u0644\u0637 \u0627\u0644\u0636\u0648\u0621 \u0639\u0644\u0649 \u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u062a\u0643\u0627\u0645\u0644\u0647\u0645\u0627 \u0644\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0648\u0644\u0627\u0621 \u0648\u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641\u0647\u0627.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0645\u0627 \u0631\u0623\u064a\u0643 \u0623\u0646 \u062a\u0642\u0631\u0623 \u0645\u0642\u0627\u0644\u0646\u0627 \u0628\u0639\u0646\u0648\u0627\u0646:<\/span><a href=\"https:\/\/uxwritingar.com\/staging\/resources\/37152\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> \u0645\u0627 \u0647\u064a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (CX)\u061f \u0648\u0644\u0645\u064e \u0647\u064a \u0645\u0647\u0645\u0629\u061f<\/span><\/a><\/p>\n<h2><b>\u062a\u0639\u0631\u064a\u0641 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (Customer Experience)<\/b><\/h2>\n<figure id=\"attachment_40147\" aria-describedby=\"caption-attachment-40147\" style=\"width: 1134px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\" wp-image-40147\" src=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_-_Table-300x169.jpg\" alt=\"\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (Customer Experience)\" width=\"1134\" height=\"638\" srcset=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_-_Table-300x169.jpg 300w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_-_Table-1024x576.jpg 1024w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_-_Table-768x432.jpg 768w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_-_Table-1536x864.jpg 1536w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_-_Table-2048x1152.jpg 2048w\" sizes=\"(max-width: 1134px) 100vw, 1134px\" \/><figcaption id=\"caption-attachment-40147\" class=\"wp-caption-text\">\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (Customer Experience)<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">\u0636\u0645\u0646 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062d\u0627\u0644\u064a\u0629\u060c \u0644\u0645 \u064a\u0639\u062f \u0643\u0633\u0628 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0642\u062a\u0635\u0631\u064b\u0627 \u0639\u0644\u0649 \u0628\u064a\u0639 \u0645\u0646\u062a\u062c \u0623\u0648 \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u0623\u0635\u0628\u062d \u064a\u062f\u0648\u0631 \u062d\u0648\u0644 \u062e\u0644\u0642 \u062a\u062c\u0631\u0628\u0629 \u0645\u062a\u0643\u0627\u0645\u0644\u0629 \u062a\u064f\u0644\u0627\u0645\u0633 \u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u0628\u0646\u064a \u0648\u0644\u0627\u0621\u0647 \u0639\u0644\u0649 \u0627\u0644\u0645\u062f\u0649 \u0627\u0644\u0637\u0648\u064a\u0644. <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\"> \u0623\u0648 <\/span><b>Customer Experience<\/b><span style=\"font-weight: 400;\"> \u0647\u064a \u0627\u0644\u0645\u062d\u0635\u0644\u0629 \u0627\u0644\u0646\u0647\u0627\u0626\u064a\u0629 \u0644\u062c\u0645\u064a\u0639 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0648\u0627\u0644\u0627\u0646\u0637\u0628\u0627\u0639\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062e\u0648\u0636\u0647\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0628\u0631 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0646\u0642\u0627\u0637 \u0648\u0627\u0644\u0645\u0633\u0627\u0631\u0627\u062a.<\/span><\/p>\n<h3><b>\u062a\u0639\u0631\u064a\u0641 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u062a\u064f\u0639\u0631\u0641 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0623\u0646\u0647\u0627 <\/span><b>\u0627\u0644\u0627\u0646\u0637\u0628\u0627\u0639 \u0627\u0644\u0634\u0627\u0645\u0644 \u0627\u0644\u0630\u064a \u064a\u062a\u0643\u0648\u0651\u0646 \u0644\u062f\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u0646\u062a\u064a\u062c\u0629 \u062a\u0641\u0627\u0639\u0644\u0647 \u0645\u0639 \u0627\u0644\u0634\u0631\u0643\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0631\u0627\u062d\u0644\u060c \u0628\u062f\u0621\u064b\u0627 \u0645\u0646 \u062a\u0639\u0631\u0641\u0647 \u0639\u0644\u0649 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0645\u0631\u0648\u0631\u064b\u0627 \u0628\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u0627\u0646\u062a\u0647\u0627\u0621\u064b \u0628\u062e\u062f\u0645\u0627\u062a \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0628\u064a\u0639<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u0625\u0646\u0647\u0627 \u0644\u064a\u0633\u062a \u0644\u062d\u0638\u0629 \u0648\u0627\u062d\u062f\u0629\u060c \u0628\u0644 \u0633\u0644\u0633\u0644\u0629 \u0645\u062a\u0631\u0627\u0628\u0637\u0629 \u0645\u0646 \u0627\u0644\u0645\u0634\u0627\u0639\u0631 \u0648\u0627\u0644\u0633\u0644\u0648\u0643\u064a\u0627\u062a \u0648\u0631\u062f\u0648\u062f \u0627\u0644\u0623\u0641\u0639\u0627\u0644.<\/span><\/p>\n<h3><b>\u0645\u0643\u0648\u0646\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644:<\/b><\/h3>\n<table class=\" aligncenter\">\n<tbody>\n<tr>\n<td style=\"width: 138.455px;\"><b>\u0627\u0644\u0645\u0643\u0648\u0651\u0646<\/b><\/td>\n<td style=\"width: 529.427px;\"><b>\u0627\u0644\u062a\u0648\u0636\u064a\u062d<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 138.455px;\"><b>\u0627\u0644\u0627\u0646\u0637\u0628\u0627\u0639 \u0627\u0644\u0623\u0648\u0644<\/b><\/td>\n<td style=\"width: 529.427px;\"><span style=\"font-weight: 400;\">\u0643\u064a\u0641 \u064a\u062f\u0631\u0643 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0634\u0631\u0643\u0629 \u0639\u0646\u062f \u0623\u0648\u0644 \u062a\u0648\u0627\u0635\u0644\u060c \u0645\u062b\u0644 \u0627\u0644\u0625\u0639\u0644\u0627\u0646 \u0623\u0648 \u0627\u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 138.455px;\"><b>\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0648\u0635\u0648\u0644<\/b><\/td>\n<td style=\"width: 529.427px;\"><span style=\"font-weight: 400;\">\u0645\u062f\u0649 \u0633\u0647\u0648\u0644\u0629 \u062a\u0635\u0641\u062d \u0627\u0644\u0645\u0648\u0642\u0639 \u0623\u0648 \u0627\u0644\u0648\u0635\u0648\u0644 \u0644\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 138.455px;\"><b>\u062c\u0648\u062f\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644<\/b><\/td>\n<td style=\"width: 529.427px;\"><span style=\"font-weight: 400;\">\u0627\u0644\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0630\u064a \u064a\u062a\u0639\u0627\u0645\u0644 \u0628\u0647 \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0645\u0639 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0633\u0648\u0627\u0621 \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u064b\u0627 \u0623\u0648 \u0648\u062c\u0647\u064b\u0627 \u0644\u0648\u062c\u0647.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 138.455px;\"><b>\u0627\u0644\u062e\u062f\u0645\u0629 \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0628\u064a\u0639<\/b><\/td>\n<td style=\"width: 529.427px;\"><span style=\"font-weight: 400;\">\u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0639\u062f \u0625\u062a\u0645\u0627\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u0631\u0627\u0621 (\u0627\u0644\u062a\u0648\u0627\u0635\u0644\u060c \u0627\u0644\u062f\u0639\u0645\u060c \u0627\u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a).<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 138.455px;\"><b>\u0627\u0644\u0627\u062a\u0633\u0627\u0642<\/b><\/td>\n<td style=\"width: 529.427px;\"><span style=\"font-weight: 400;\">\u062a\u0643\u0631\u0627\u0631 \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062c\u064a\u062f\u0629 \u0646\u0641\u0633\u0647\u0627 \u0641\u064a \u0643\u0644 \u0645\u0631\u0629 \u064a\u062a\u0639\u0627\u0645\u0644 \u0641\u064a\u0647\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u0627\u0644\u0639\u0644\u0627\u0645\u0629.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>\u0644\u0645\u0627\u0630\u0627 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0647\u0645\u0629\u061f<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0644\u0623\u0646\u0647\u0627 \u062a\u0624\u062b\u0631 \u0639\u0644\u0649 \u0642\u0631\u0627\u0631 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u062a\u0643\u0631\u0627\u0631 \u0627\u0644\u0634\u0631\u0627\u0621 \u0623\u0648 \u0627\u0644\u0627\u0646\u062a\u0642\u0627\u0644 \u0644\u0645\u0646\u0627\u0641\u0633 \u0622\u062e\u0631.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u062a\u0633\u0627\u0647\u0645 \u0641\u064a \u0628\u0646\u0627\u0621 \u0633\u0645\u0639\u0629 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0631\u0627\u0636\u0648\u0646 \u064a\u064f\u0635\u0628\u062d\u0648\u0646 \u0633\u0641\u0631\u0627\u0621 \u063a\u064a\u0631 \u0645\u0628\u0627\u0634\u0631\u064a\u0646 \u064a\u0646\u0634\u0631\u0648\u0646 \u062a\u062c\u0627\u0631\u0628\u0647\u0645 \u0628\u064a\u0646 \u0645\u0639\u0627\u0631\u0641\u0647\u0645.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><b>\u0645\u062b\u0627\u0644:<\/b><\/p>\n<p><b>\u0634\u0631\u0643\u0629 &#8220;\u0627\u0644\u0646\u0647\u062f\u064a&#8221; \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u0644\u0644\u0635\u064a\u062f\u0644\u064a\u0627\u062a<\/b><span style=\"font-weight: 400;\"> \u062a\u0642\u062f\u0645 \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u064a\u0644 \u0645\u062a\u0643\u0627\u0645\u0644\u0629 \u062a\u0628\u062f\u0623 \u0645\u0646 \u062a\u0637\u0628\u064a\u0642 \u0633\u0647\u0644 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u0637\u0644\u0628 \u0627\u0644\u0623\u062f\u0648\u064a\u0629\u060c \u0645\u0631\u0648\u0631\u064b\u0627 \u0628\u062e\u062f\u0645\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0633\u0631\u064a\u0639\u0629\u060c \u0648\u0627\u0646\u062a\u0647\u0627\u0621\u064b \u0628\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0630\u0643\u064a\u0631 \u0628\u0627\u0644\u0623\u062f\u0648\u064a\u0629 \u0648\u0645\u062a\u0627\u0628\u0639\u0629 \u062d\u0627\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644. \u0647\u0630\u0647 \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0644\u0627 \u062a\u064f\u0628\u0646\u0649 \u0639\u0644\u0649 \u062c\u0648\u062f\u0629 \u0627\u0644\u062f\u0648\u0627\u0621 \u0641\u0642\u0637\u060c \u0628\u0644 \u0639\u0644\u0649 \u0627\u0644\u0625\u062d\u0633\u0627\u0633 \u0627\u0644\u0639\u0627\u0645 \u0628\u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0648\u0627\u0644\u0631\u0639\u0627\u064a\u0629\u060c \u0645\u0645\u0627 \u064a\u0639\u0632\u0632 \u062b\u0642\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0648\u0644\u0627\u0621\u0647\u0645.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udd39 <\/span><b>\u0645\u062b\u0627\u0644 2<\/b><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u0639\u0646\u062f\u0645\u0627 \u064a\u062f\u062e\u0644 \u0639\u0645\u064a\u0644 \u0625\u0644\u0649 \u0645\u062a\u062c\u0631 &#8220;\u0632\u0647\u0648\u0631 \u0627\u0644\u0631\u064a\u0641&#8221; \u0644\u0644\u0639\u0637\u0648\u0631\u060c \u0648\u064a\u062c\u062f \u0627\u0644\u0645\u0648\u0638\u0641 \u064a\u0633\u062a\u0642\u0628\u0644\u0647 \u0628\u0627\u0628\u062a\u0633\u0627\u0645\u0629\u060c \u0648\u0627\u0644\u0645\u062d\u0644 \u0646\u0638\u064a\u0641 \u0648\u0645\u0631\u062a\u0628\u060c \u0648\u0627\u0644\u0645\u0648\u0633\u064a\u0642\u0649 \u0647\u0627\u062f\u0626\u0629\u060c \u0648\u064a\u0633\u062a\u0644\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0645\u0639 \u062a\u063a\u0644\u064a\u0641 \u0623\u0646\u064a\u0642 \u0648\u0631\u0633\u0627\u0644\u0629 \u0634\u0643\u0631\u060c \u0641\u0625\u0646 \u0647\u0630\u0647 \u0627\u0644\u0645\u0646\u0638\u0648\u0645\u0629 \u0627\u0644\u0643\u0627\u0645\u0644\u0629 \u062a\u064f\u0645\u062b\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0630\u064a \u0635\u0644\u0629: <\/span><a href=\"https:\/\/uxwritingar.com\/staging\/customer-experience\/20826\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CX): \u062f\u0644\u064a\u0644\u0643 \u0644\u0642\u064a\u0627\u0633 \u0648\u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u201c\u0627\u0644\u062c\u0632\u0621 \u0627\u0644\u0623\u0648\u0644\u201d<\/span><\/a><\/p>\n<h2><b>\u062a\u0639\u0631\u064a\u0641 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Customer Service)<\/b><\/h2>\n<figure id=\"attachment_40148\" aria-describedby=\"caption-attachment-40148\" style=\"width: 1029px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\" wp-image-40148\" src=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Service_-_Table-300x169.jpg\" alt=\"\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Customer Service)\" width=\"1029\" height=\"579\" srcset=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Service_-_Table-300x169.jpg 300w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Service_-_Table-1024x576.jpg 1024w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Service_-_Table-768x432.jpg 768w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Service_-_Table-1536x864.jpg 1536w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Service_-_Table-2048x1152.jpg 2048w\" sizes=\"(max-width: 1029px) 100vw, 1029px\" \/><figcaption id=\"caption-attachment-40148\" class=\"wp-caption-text\">\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Customer Service)<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">\u0641\u064a \u062e\u0636\u0645 \u0627\u0644\u062a\u0646\u0627\u0641\u0633 \u0627\u0644\u0634\u0631\u0633 \u0641\u064a \u0627\u0644\u0623\u0633\u0648\u0627\u0642\u060c \u0644\u0627 \u062a\u0643\u0641\u064a \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u062d\u062f\u0647\u0627 \u0644\u0636\u0645\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0628\u0644 \u062a\u0628\u0631\u0632 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u062a\u0641\u0627\u0639\u0644 \u0628\u0634\u0631\u064a \u062f\u0627\u0641\u0626\u060c \u064a\u064f\u0637\u0645\u0626\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u064a\u064f\u0634\u0639\u0631\u0647 \u0628\u0623\u0646 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647 \u0645\u0633\u0645\u0648\u0639\u0629 \u0648\u0645\u062d\u0644 \u0627\u0647\u062a\u0645\u0627\u0645 \u062f\u0627\u0626\u0645. \u0647\u0646\u0627 \u062a\u062a\u062c\u0644\u0649 <\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\"> \u0628\u0648\u0635\u0641\u0647\u0627 \u062d\u062c\u0631 \u0627\u0644\u0632\u0627\u0648\u064a\u0629 \u0641\u064a \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0644\u0645\u0624\u0633\u0633\u0629\u060c \u0641\u0647\u064a \u0627\u0644\u0648\u0627\u062c\u0647\u0629 \u0627\u0644\u062a\u064a \u062a\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0647\u0645\u0648\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0637\u0644\u0639\u0627\u062a\u0647\u0645 \u0628\u0635\u0648\u0631\u0629 \u0645\u0628\u0627\u0634\u0631\u0629.<\/span><\/p>\n<h3><b>\u062a\u0639\u0631\u064a\u0641 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u064a <\/span><b>\u0627\u0644\u062f\u0639\u0645 \u0648\u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0627\u0644\u062a\u064a \u062a\u064f\u0642\u062f\u0651\u0645 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0642\u0628\u0644 \u0648\u0623\u062b\u0646\u0627\u0621 \u0648\u0628\u0639\u062f \u0634\u0631\u0627\u0621 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0628\u0647\u062f\u0641 \u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0645 \u0648\u062d\u0644 \u0645\u0634\u0643\u0644\u0627\u062a\u0647\u0645 \u0648\u0636\u0645\u0627\u0646 \u0631\u0636\u0627\u0647\u0645<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u0625\u0646\u0647\u0627 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0645\u0628\u0627\u0634\u0631 \u0627\u0644\u0630\u064a \u064a\u062d\u062f\u062b \u0639\u0646\u062f\u0645\u0627 \u064a\u062d\u062a\u0627\u062c \u0627\u0644\u0639\u0645\u064a\u0644 \u0625\u0644\u0649 \u062a\u0648\u062c\u064a\u0647\u060c \u0623\u0648 \u062a\u0648\u0636\u064a\u062d\u060c \u0623\u0648 \u0625\u0635\u0644\u0627\u062d\u060c \u0623\u0648 \u0645\u062c\u0631\u062f \u062a\u0623\u0643\u064a\u062f \u0644\u0645\u0639\u0644\u0648\u0645\u0629.<\/span><\/p>\n<h3><b>\u0627\u0644\u0631\u0643\u0627\u0626\u0632 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/b><\/h3>\n<table class=\" aligncenter\">\n<tbody>\n<tr>\n<td><b>\u0627\u0644\u0631\u0643\u064a\u0632\u0629<\/b><\/td>\n<td><b>\u0627\u0644\u062a\u0648\u0636\u064a\u062d<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0633\u0631\u064a\u0639\u0629<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u0633\u0631\u0639\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0623\u0648 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u0644\u0628\u0627\u0642\u0629 \u0648\u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0645<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0645\u0647\u0646\u064a \u0627\u0644\u0631\u0627\u0642\u064a \u0627\u0644\u0630\u064a \u064a\u064f\u0634\u0639\u0631 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0642\u064a\u0645\u062a\u0647.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u062a\u0645\u0643\u0651\u0646 \u0627\u0644\u0645\u0639\u0631\u0641\u064a<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u0642\u062f\u0631\u0629 \u0645\u0648\u0638\u0641 \u0627\u0644\u062e\u062f\u0645\u0629 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062f\u0642\u064a\u0642\u0629 \u0648\u0634\u0627\u0645\u0644\u0629 \u062d\u0648\u0644 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0627\u0644\u0641\u0639\u0651\u0627\u0644<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u0627\u0644\u0625\u0635\u063a\u0627\u0621 \u0628\u0627\u0646\u062a\u0628\u0627\u0647 \u0644\u0641\u0647\u0645 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0634\u0643\u0644 \u0643\u0627\u0645\u0644.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0641\u064a \u0627\u0644\u062d\u0644\u0648\u0644<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u0642\u062f\u064a\u0645 \u062d\u0644\u0648\u0644 \u062a\u0644\u0627\u0626\u0645 \u0638\u0631\u0648\u0641 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0644\u0627 \u0627\u0644\u0627\u0643\u062a\u0641\u0627\u0621 \u0628\u0627\u0644\u0623\u062c\u0648\u0628\u0629 \u0627\u0644\u062c\u0627\u0647\u0632\u0629.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>\u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u062c\u0648\u0647\u0631\u064a: \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062c\u0632\u0621 \u0645\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0645\u0646 \u0627\u0644\u0645\u0647\u0645 \u0627\u0644\u062a\u0646\u0648\u064a\u0647 \u0625\u0644\u0649 \u0623\u0646 <\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u064f\u0639\u062f\u0651 \u0623\u062d\u062f \u0627\u0644\u0645\u0643\u0648\u0651\u0646\u0627\u062a \u0627\u0644\u062c\u0648\u0647\u0631\u064a\u0629 \u0641\u064a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\">\u060c \u0644\u0643\u0646\u0647\u0627 \u0644\u064a\u0633\u062a \u0645\u0631\u0627\u062f\u0641\u0629 \u0644\u0647\u0627. \u0641\u0647\u064a \u0627\u0644\u0644\u062d\u0638\u0629 \u0627\u0644\u062a\u064a \u062a\u062d\u062a\u0627\u062c \u0641\u064a\u0647\u0627 \u0627\u0644\u0634\u0631\u0643\u0629 \u0623\u0646 \u062a\u064f\u062b\u0628\u062a \u0645\u0635\u062f\u0627\u0642\u064a\u062a\u0647\u0627 \u0648\u062a\u0628\u0631\u0647\u0646 \u0623\u0646\u0647\u0627 \u0644\u0627 \u062a\u0628\u064a\u0639 \u0641\u0642\u0637\u060c \u0628\u0644 \u062a\u0628\u0646\u064a \u0639\u0644\u0627\u0642\u0627\u062a.<\/span><\/p>\n<h3><b>\u0623\u0647\u0645\u064a\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u062a\u0639\u0643\u0633 \u0635\u0648\u0631\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u0648\u0645\u0635\u062f\u0627\u0642\u064a\u062a\u0647\u0627.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u062a\u064f\u0633\u0647\u0645 \u0641\u064a \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0642\u0628\u0644 \u0623\u0646 \u062a\u062a\u0641\u0627\u0642\u0645 \u0648\u062a\u062a\u062d\u0648\u0644 \u0625\u0644\u0649 \u0633\u0645\u0639\u0629 \u0633\u064a\u0626\u0629.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u062a\u064f\u0639\u0632\u0651\u0632 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u0632\u064a\u062f \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0639\u0648\u062f\u062a\u0647 \u0644\u0644\u0634\u0631\u0627\u0621.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u062a\u0645\u062b\u0644 \u0641\u0631\u0635\u0629 \u0644\u0627\u0643\u062a\u0633\u0627\u0628 \u0639\u0645\u0644\u0627\u0621 \u062c\u062f\u062f \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0648\u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><b>\u0645\u062b\u0627\u0644:<\/b><\/p>\n<p><b>\u0634\u0631\u0643\u0629 &#8220;\u0643\u0631\u064a\u0645&#8221; \u0644\u0644\u0646\u0642\u0644 \u0627\u0644\u0630\u0643\u064a<\/b><span style=\"font-weight: 400;\">\u060c \u0645\u062b\u0627\u0644 \u064a\u064f\u062d\u062a\u0630\u0649 \u0628\u0647 \u0641\u064a \u062c\u0648\u062f\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0641\u0639\u0646\u062f\u0645\u0627 \u064a\u0648\u0627\u062c\u0647 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u062d\u062c\u0632 \u0623\u0648 \u0627\u0644\u062f\u0641\u0639\u060c \u064a\u062a\u0644\u0642\u0649 \u0627\u0644\u062f\u0639\u0645 \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u0637\u0628\u064a\u0642\u060c \u062d\u064a\u062b \u064a\u062a\u062c\u0627\u0648\u0628 \u0645\u0648\u0638\u0641\u0648 \u0627\u0644\u062f\u0639\u0645 \u0628\u0633\u0631\u0639\u0629 \u0641\u0627\u0626\u0642\u0629\u060c \u0648\u064a\u064f\u0638\u0647\u0631\u0648\u0646 \u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629 \u0648\u0644\u0637\u0641\u064b\u0627\u060c \u0648\u064a\u0639\u0645\u0644\u0648\u0646 \u0639\u0644\u0649 \u062d\u0644 \u0627\u0644\u0625\u0634\u0643\u0627\u0644 \u062f\u0648\u0646 \u062a\u0639\u0642\u064a\u062f. \u0647\u0630\u0647 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0633\u0644\u0633\u0629 \u062a\u064f\u0643\u0633\u0628 \u0627\u0644\u0634\u0631\u0643\u0629 \u062b\u0642\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062d\u0641\u0651\u0632\u0647\u0645 \u0639\u0644\u0649 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u062a\u0637\u0628\u064a\u0642 \u0645\u062c\u062f\u062f\u064b\u0627.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0630\u064a \u0635\u0644\u0629:<\/span><a href=\"https:\/\/uxwritingar.com\/staging\/ux-writing\/18570#:~:text=%D9%8A%D8%B9%D8%AA%D8%A8%D8%B1%20%D8%AA%D8%AD%D9%84%D9%8A%D9%84%20%D8%AA%D8%AC%D8%B1%D8%A8%D8%A9%20%D8%A7%D9%84%D9%85%D8%B3%D8%AA%D8%AE%D8%AF%D9%85%20%D9%85%D9%86,%D8%A7%D9%84%D8%AA%D9%8A%20%D9%84%D8%A7%20%D8%AA%D8%B9%D9%85%D9%84%20%D8%A8%D8%B4%D9%83%D9%84%20%D8%AC%D9%8A%D8%AF.\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> \u062a\u0639\u0631\u0651\u0641 \u0639\u0644\u0649 \u0623\u0647\u0645\u064a\u0629 \u0643\u062a\u0627\u0628\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062f\u0648\u0627\u062a\u0647\u0627<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udd39 <\/span><b>\u0645\u062b\u0627\u0644 2<\/b><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u0627\u062a\u0635\u0644 \u0639\u0645\u064a\u0644 \u0628\u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0634\u0631\u0643\u0629 &#8220;STC&#8221; \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u0644\u0648\u062c\u0648\u062f \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a\u060c \u0641\u062a\u0645 \u062a\u062d\u0648\u064a\u0644\u0647 \u0625\u0644\u0649 \u0645\u0645\u062b\u0644 \u062f\u0639\u0645 \u0641\u0646\u064a \u062a\u062c\u0627\u0648\u0628 \u0645\u0639\u0647 \u0628\u0644\u0637\u0641\u060c \u0648\u062d\u062f\u062f \u0633\u0628\u0628 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u062d\u0644\u0651\u0647\u0627 \u062e\u0644\u0627\u0644 \u062f\u0642\u0627\u0626\u0642. \u0647\u0630\u0647 \u062a\u064f\u0645\u062b\u0644 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u062a\u0645\u064a\u0632\u0629.<\/span><\/p>\n<h2><b>\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><\/h2>\n<figure id=\"attachment_40149\" aria-describedby=\"caption-attachment-40149\" style=\"width: 1153px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\" wp-image-40149\" src=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_VS_Customer_Service_-_Table-300x169.jpg\" alt=\"\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u064f\u0639\u062f\u0651 \u0623\u062d\u062f \u0627\u0644\u0645\u0643\u0648\u0651\u0646\u0627\u062a \u0627\u0644\u062c\u0648\u0647\u0631\u064a\u0629 \u0641\u064a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\" width=\"1153\" height=\"649\" srcset=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_VS_Customer_Service_-_Table-300x169.jpg 300w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_VS_Customer_Service_-_Table-1024x576.jpg 1024w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_VS_Customer_Service_-_Table-768x432.jpg 768w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_VS_Customer_Service_-_Table-1536x864.jpg 1536w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_VS_Customer_Service_-_Table-2048x1152.jpg 2048w\" sizes=\"(max-width: 1153px) 100vw, 1153px\" \/><figcaption id=\"caption-attachment-40149\" class=\"wp-caption-text\">\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u064f\u0639\u062f\u0651 \u0623\u062d\u062f \u0627\u0644\u0645\u0643\u0648\u0651\u0646\u0627\u062a \u0627\u0644\u062c\u0648\u0647\u0631\u064a\u0629 \u0641\u064a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">\u0631\u063a\u0645 \u0627\u0644\u062a\u0642\u0627\u0637\u0639 \u0627\u0644\u0638\u0627\u0647\u0631\u064a \u0628\u064a\u0646 \u0645\u0641\u0647\u0648\u0645\u064a <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\"> \u0648<\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\">\u060c \u0625\u0644\u0627 \u0623\u0646 \u0628\u064a\u0646\u0647\u0645\u0627 \u0641\u0648\u0627\u0631\u0642 \u062c\u0648\u0647\u0631\u064a\u0629 \u062f\u0642\u064a\u0642\u0629 \u062a\u064f\u063a\u064a\u0651\u0631 \u0646\u0638\u0631\u0629 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0644\u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0639\u0645\u0644\u0627\u0626\u0647\u0627. \u0625\u0646 \u0625\u062f\u0631\u0627\u0643 \u0647\u0630\u0647 \u0627\u0644\u0641\u0631\u0648\u0642 \u0644\u0627 \u064a\u0633\u0647\u0645 \u0641\u0642\u0637 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0623\u062f\u0627\u0621\u060c \u0628\u0644 \u064a\u064f\u0639\u062f\u0651 \u0636\u0631\u0648\u0631\u0629 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0644\u0625\u0639\u0627\u062f\u0629 \u062a\u0635\u0645\u064a\u0645 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0645\u0627 \u064a\u0648\u0627\u0643\u0628 \u062a\u0648\u0642\u0639\u0627\u062a\u0647 \u0641\u064a \u0639\u0635\u0631 \u0627\u0644\u0633\u0631\u0639\u0629 \u0648\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a.<\/span><\/p>\n<h3><b>\u0627\u0644\u0641\u0631\u0648\u0642 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u0641\u0647\u0648\u0645\u064a\u0646:<\/b><\/h3>\n<table class=\" aligncenter\">\n<tbody>\n<tr>\n<td><b>\u0648\u062c\u0647 \u0627\u0644\u0645\u0642\u0627\u0631\u0646\u0629<\/b><\/td>\n<td><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (Customer Experience)<\/b><\/td>\n<td><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Customer Service)<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u0646\u0637\u0627\u0642<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u0623\u0648\u0633\u0639\u060c \u062a\u0634\u0645\u0644 \u062c\u0645\u064a\u0639 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0628\u064a\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0644\u0634\u0631\u0643\u0629<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0623\u0636\u064a\u0642\u060c \u062a\u0642\u062a\u0635\u0631 \u0639\u0644\u0649 \u0644\u062d\u0638\u0627\u062a \u0645\u0639\u064a\u0646\u0629 \u0639\u0646\u062f \u0627\u0644\u062d\u0627\u062c\u0629<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u0637\u0627\u0628\u0639<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u0627\u0633\u062a\u0628\u0627\u0642\u064a\u060c \u064a\u0647\u062f\u0641 \u0644\u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u0645\u062a\u0643\u0627\u0645\u0644\u0629 \u0645\u0633\u0628\u0642\u064b\u0627<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u0641\u0627\u0639\u0644\u064a\u060c \u064a\u062d\u062f\u062b \u0643\u0631\u062f\u0651 \u0641\u0639\u0644 \u0644\u0637\u0644\u0628 \u0627\u0644\u0639\u0645\u064a\u0644<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u0632\u0645\u0646<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u064a\u063a\u0637\u064a \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0643\u0627\u0645\u0644\u0629 (\u0642\u0628\u0644\u060c \u0623\u062b\u0646\u0627\u0621\u060c \u0648\u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u064a\u062d\u062f\u062b \u0639\u0627\u062f\u0629\u064b \u0623\u062b\u0646\u0627\u0621 \u0623\u0648 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621 \u0641\u0642\u0637<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u0647\u062f\u0641<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u0628\u0646\u0627\u0621 \u0639\u0644\u0627\u0642\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0637\u0648\u064a\u0644\u0629 \u0627\u0644\u0623\u0645\u062f \u0645\u0639 \u0627\u0644\u0639\u0645\u064a\u0644<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u062a\u0644\u0628\u064a\u0629 \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0641\u0648\u0631\u064a\u0629<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u062c\u0647\u0627\u062a \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u0629<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u062c\u0645\u064a\u0639 \u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0634\u0631\u0643\u0629 \u0645\u0639\u0646\u064a\u0651\u0629 \u0628\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u062a\u064f\u0646\u0627\u0637 \u0628\u0641\u0631\u064a\u0642 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u0623\u062b\u0631 \u0627\u0644\u0639\u0627\u0637\u0641\u064a<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u064a\u062e\u0644\u0642 \u0648\u0644\u0627\u0621\u064b \u0648\u0627\u0646\u0637\u0628\u0627\u0639\u064b\u0627 \u062f\u0627\u0626\u0645\u064b\u0627 \u0644\u062f\u0649 \u0627\u0644\u0639\u0645\u064a\u0644<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u064a\u0639\u0627\u0644\u062c \u062d\u0627\u0644\u0629 \u0622\u0646\u064a\u0629 \u0648\u0642\u062f \u064a\u0624\u062b\u0631 \u0645\u0624\u0642\u062a\u064b\u0627<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>\u062a\u0648\u0636\u064a\u062d \u0627\u0644\u0641\u0627\u0631\u0642 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u062b\u0627\u0644:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\ud83d\udd39 <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u0639\u0645\u064a\u0644 \u064a\u062f\u062e\u0644 \u0625\u0644\u0649 \u0641\u0646\u062f\u0642 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\u062a\u062c\u0631\u0628\u0629 \u0645\u062a\u0643\u0627\u0645\u0644\u0629 \u0644\u0627 \u062a\u064f\u0646\u0633\u0649.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udd39 <\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u0641\u064a \u0627\u0644\u0641\u0646\u062f\u0642 \u0646\u0641\u0633\u0647\u060c \u0627\u062a\u0635\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u062e\u062f\u0645\u0629 \u0627\u0644\u063a\u0631\u0641 \u0644\u064a\u0637\u0644\u0628 \u0648\u0633\u0627\u062f\u0629 \u0625\u0636\u0627\u0641\u064a\u0629\u060c \u0641\u062c\u0627\u0621\u0647 \u0627\u0644\u0645\u0648\u0638\u0641 \u0628\u0633\u0631\u0639\u0629 \u0648\u0628\u0627\u0628\u062a\u0633\u0627\u0645\u0629. \u0647\u0630\u0627 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0645\u062d\u062f\u0648\u062f 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400;\">\u064a\u0645\u0643\u0646 \u0627\u0644\u0642\u0648\u0644 \u0628\u0627\u062e\u062a\u0635\u0627\u0631 \u0625\u0646 <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0647\u064a \u0627\u0644\u0631\u0648\u0627\u064a\u0629 \u0627\u0644\u0643\u0627\u0645\u0644\u0629<\/b><span style=\"font-weight: 400;\">\u060c \u0628\u064a\u0646\u0645\u0627 <\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u064a \u0641\u0635\u0644 \u0645\u0646 \u0641\u0635\u0648\u0644 \u0647\u0630\u0647 \u0627\u0644\u0631\u0648\u0627\u064a\u0629<\/b><span style=\"font-weight: 400;\">. \u0648\u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0635\u0646\u0627\u0639\u0629 \u0625\u062d\u0633\u0627\u0633 \u0639\u0627\u0637\u0641\u064a \u0645\u062a\u064a\u0646 \u0644\u062f\u0649 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0641\u0625\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u064f\u0639\u0627\u0644\u062c \u0627\u0644\u0644\u062d\u0638\u0629 \u0648\u062a\u062f\u0639\u0645 \u0647\u0630\u0627 \u0627\u0644\u0625\u062d\u0633\u0627\u0633.<\/span><\/p>\n<h2><b>\u0643\u064a\u0641 \u062a\u0633\u062a\u0641\u064a\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062a\u0643\u0627\u0645\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f<\/b><\/h2>\n<figure id=\"attachment_40150\" aria-describedby=\"caption-attachment-40150\" style=\"width: 1062px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\" wp-image-40150\" src=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_With_Customer_Service_-_Table-300x215.jpg\" alt=\"\u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u0623\u0646 \u062a\u062a\u0643\u0627\u0645\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062d\u0642\u064a\u0642 \u0623\u0641\u0636\u0644 \u0627\u0644\u0646\u062a\u0627\u0626\u062c\" width=\"1062\" height=\"761\" srcset=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_With_Customer_Service_-_Table-300x215.jpg 300w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_With_Customer_Service_-_Table-768x549.jpg 768w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_With_Customer_Service_-_Table-1536x1099.jpg 1536w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2025\/05\/Customer_Experience_With_Customer_Service_-_Table-2048x1465.jpg 2048w\" sizes=\"(max-width: 1062px) 100vw, 1062px\" \/><figcaption id=\"caption-attachment-40150\" class=\"wp-caption-text\">\u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u0623\u0646 \u062a\u062a\u0643\u0627\u0645\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062d\u0642\u064a\u0642 \u0623\u0641\u0636\u0644 \u0627\u0644\u0646\u062a\u0627\u0626\u062c<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">\u062d\u0627\u0644\u064a\u064b\u0627 \u064a\u062a\u0632\u0627\u064a\u062f \u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0628\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u0646\u0648\u0639 \u0642\u0646\u0648\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644\u060c \u062d\u064a\u062b \u064a\u0635\u0628\u062d \u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u0623\u0646 \u062a\u062a\u0643\u0627\u0645\u0644 <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\"> \u0645\u0639 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\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0633\u0627\u0639\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0628\u064a\u0646\u0647\u0645\u0627:<\/span><\/p>\n<h3><b>1. \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0631\u062d\u0644\u0629 \u0627\u0644\u0643\u0627\u0645\u0644\u0629 \u0644\u0644\u0639\u0645\u064a\u0644:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0628\u062f\u0645\u062c \u0628\u064a\u0627\u0646\u0627\u062a <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\"> \u0645\u0639 \u062a\u062d\u0644\u064a\u0644\u0627\u062a <\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\">\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062a\u062d\u062f\u064a\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u0642\u0648\u0629 \u0648\u0627\u0644\u0636\u0639\u0641 \u0641\u064a \u0631\u062d\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0627\u0644\u0634\u0631\u0643\u0629 \u062a\u0644\u0627\u062d\u0638 \u0623\u0646 \u0647\u0646\u0627\u0643 \u0639\u062f\u062f\u064b\u0627 \u0643\u0628\u064a\u0631\u064b\u0627 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0648\u0627\u062c\u0647\u0648\u0646 \u0635\u0639\u0648\u0628\u0629 \u0641\u064a \u0625\u064a\u062c\u0627\u062f \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0639\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u0641\u0625\u0646 \u0642\u0633\u0645 <\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\"> \u064a\u0645\u0643\u0646\u0647 \u062a\u0642\u062f\u064a\u0645 \u062f\u0639\u0645 \u0645\u0628\u0627\u0634\u0631 \u0648\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0641\u064a \u062d\u064a\u0646 \u064a\u0639\u0645\u0644 \u0641\u0631\u064a\u0642 <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\"> \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062a\u0635\u0645\u064a\u0645 \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062a\u0635\u0641\u062d.<\/span><\/li>\n<\/ul>\n<h3><b>2. \u062a\u062f\u0631\u064a\u0628 \u0645\u0648\u062d\u062f \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0644\u0649 \u0641\u0647\u0645 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0625\u0646 \u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0644\u0649 <\/span><b>\u0641\u0647\u0645 \u0643\u0627\u0645\u0644 \u0644\u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\">\u060c \u0648\u0644\u064a\u0633 \u0645\u062c\u0631\u062f \u0645\u0647\u0627\u0645 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u064a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0628\u0631\u0645\u062a\u0647\u0627. \u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 <\/span><b>\u0645\u0648\u0638\u0641\u0648 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\"> \u0639\u0644\u0649 \u062f\u0631\u0627\u064a\u0629 \u0628\u0623\u0643\u062b\u0631 \u0645\u0646 \u0645\u062c\u0631\u062f \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a\u061b \u0639\u0644\u064a\u0647\u0645 \u0623\u0646 \u064a\u062f\u0631\u0643\u0648\u0627 \u062a\u0623\u062b\u064a\u0631 \u062a\u0641\u0627\u0639\u0644\u0627\u062a\u0647\u0645 \u0639\u0644\u0649 <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\"> \u0643\u0643\u0644.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0645\u0648\u062d\u062f<\/b><span style=\"font-weight: 400;\"> \u064a\u0639\u0632\u0632 \u0645\u0646 \u0642\u062f\u0631\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0644\u0649 <\/span><b>\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629<\/b><span style=\"font-weight: 400;\"> \u0648\u0627\u0644\u0645\u0633\u0627\u0647\u0645\u0629 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 <\/span><b>\u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629<\/b><span style=\"font-weight: 400;\">\u060c \u0645\u0645\u0627 \u064a\u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u064a\u0632\u064a\u062f \u0645\u0646 \u0634\u0639\u0648\u0631 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0644\u062a\u0642\u062f\u064a\u0631.<\/span><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td><b>\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629<\/b><\/td>\n<td><b>\u0627\u0644\u062a\u0648\u0636\u064a\u062d<\/b><\/td>\n<td><b>\u0645\u062b\u0627\u0644 \u062a\u0648\u0636\u064a\u062d\u064a<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0634\u0627\u0645\u0644<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u062f\u0631\u064a\u0628 \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 (\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0648\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a) \u0639\u0644\u0649 \u0623\u0647\u0645\u064a\u0629 \u0631\u062d\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0634\u0631\u0643\u0629 &#8220;\u0645\u062c\u0645\u0648\u0639\u0629 \u0627\u0644\u0645\u0627\u0646\u0639&#8221; \u062a\u062f\u0631\u0628 \u0645\u0648\u0638\u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0645\u0627 \u064a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0642\u064a\u0645 \u0627\u0644\u0634\u0631\u0643\u0629.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u062a\u062d\u0633\u064a\u0646 \u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u0637\u0648\u064a\u0631 \u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0639\u0627\u0637\u0641\u064a \u0644\u062f\u0649 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0644\u062a\u0639\u0632\u064a\u0632 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u0637\u0628\u064a\u0642 &#8220;\u0643\u0631\u064a\u0645&#8221; \u064a\u062f\u0631\u0628 \u0633\u0627\u0626\u0642\u064a\u0646 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0628\u0644\u0637\u0641 \u0648\u0645\u0631\u0648\u0646\u0629 \u0645\u0639 \u0627\u0644\u0631\u0643\u0627\u0628\u060c \u062d\u062a\u0649 \u0641\u064a \u062d\u0627\u0644\u0627\u062a \u0627\u0644\u0637\u0648\u0627\u0631\u0626.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>3. \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0628\u064a\u0646 \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0648\u0627\u0644\u062e\u062f\u0645\u0629:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0625\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062f\u0648\u0627\u062a <\/span><b>\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/b><span style=\"font-weight: 400;\"> \u0648<\/span><b>\u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM)<\/b><span style=\"font-weight: 400;\"> \u064a\u0639\u0632\u0632 \u0645\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0628\u0631 \u062c\u0645\u064a\u0639 \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0648\u064a\u064f\u0633\u0647\u0645 \u0641\u064a <\/span><b>\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 <\/span><b>\u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629<\/b><span style=\"font-weight: 400;\"> \u0644\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062a\u062d\u0644\u064a\u0644 \u0633\u0644\u0648\u0643 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u064a\u0645\u0643\u0646 \u062a\u0642\u062f\u064a\u0645 \u062d\u0644\u0648\u0644 \u0623\u0643\u062b\u0631 \u062a\u062e\u0635\u064a\u0635\u064b\u0627 \u0648\u062f\u0639\u0645\u064b\u0627 \u0641\u0639\u0651\u0627\u0644\u064b\u0627 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628.<\/span><\/li>\n<\/ul>\n<table class=\" aligncenter\">\n<tbody>\n<tr>\n<td><b>\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629<\/b><\/td>\n<td><b>\u0627\u0644\u062a\u0648\u0636\u064a\u062d<\/b><\/td>\n<td><b>\u0645\u062b\u0627\u0644 \u062a\u0648\u0636\u064a\u062d\u064a<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u062d\u0644\u064a\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0623\u0643\u062b\u0631 \u062a\u062e\u0635\u064a\u0635\u064b\u0627 \u0648\u062f\u0639\u0645\u064b\u0627 \u0633\u0631\u064a\u0639\u064b\u0627<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0634\u0631\u0643\u0629 &#8220;\u0623\u0648\u0628\u0631&#8221; \u062a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062d\u0644\u064a\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0631\u0643\u0627\u0628 \u0648\u0627\u0642\u062a\u0631\u0627\u062d \u0631\u062d\u0644\u0627\u062a \u0623\u0641\u0636\u0644 \u0648\u0623\u0643\u062b\u0631 \u0631\u0627\u062d\u0629.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a (CRM)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062c\u0645\u0639 \u0648\u062a\u062e\u0632\u064a\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0634\u0631\u0643\u0629 &#8220;STC&#8221; \u062a\u0633\u062a\u062e\u062f\u0645 \u0623\u0646\u0638\u0645\u0629 CRM \u0644\u0625\u062f\u0627\u0631\u0629 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0642\u062f\u064a\u0645 \u062d\u0644\u0648\u0644 \u0645\u0646\u0627\u0633\u0628\u0629 \u0648\u0633\u0631\u064a\u0639\u0629.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>4. \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629 \u0648\u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u062a\u0639\u062f <\/span><b>\u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629<\/b><span style=\"font-weight: 400;\"> \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0643\u0648\u0646\u064b\u0627 \u0623\u0633\u0627\u0633\u064a\u064b\u0627 \u0644\u062a\u062d\u0633\u064a\u0646 <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\"> \u0648<\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\">. \u0645\u0646 \u062e\u0644\u0627\u0644 \u062c\u0645\u0639 \u0627\u0644\u0622\u0631\u0627\u0621 \u0648\u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0639\u062f \u0643\u0644 \u062a\u0641\u0627\u0639\u0644\u060c \u062a\u0633\u062a\u0637\u064a\u0639 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u062a\u0639\u062f\u064a\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a\u0647\u0627 \u0648\u062a\u062d\u0633\u064a\u0646 \u0646\u0642\u0627\u0637 \u0627\u0644\u0636\u0639\u0641.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u0625\u0630\u0627 \u0643\u0627\u0646\u062a <\/span><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><span style=\"font-weight: 400;\"> \u062a\u062a\u0644\u0642\u0649 \u0634\u0643\u0627\u0648\u0649 \u0645\u062a\u0643\u0631\u0631\u0629 \u062d\u0648\u0644 \u0628\u0637\u0621 \u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0641\u0631\u064a\u0642\u060c \u064a\u0645\u0643\u0646 \u062a\u062d\u0633\u064a\u0646 <\/span><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><span style=\"font-weight: 400;\"> \u0639\u0646 \u0637\u0631\u064a\u0642 \u062a\u0633\u0631\u064a\u0639 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0631\u062f \u0623\u0648 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u0646\u0638\u0645\u0629 \u0623\u062a\u0645\u062a\u0629 \u0644\u062a\u0633\u0647\u064a\u0644 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a.<\/span><\/li>\n<\/ul>\n<table class=\" aligncenter\">\n<tbody>\n<tr>\n<td><b>\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629<\/b><\/td>\n<td><b>\u0627\u0644\u062a\u0648\u0636\u064a\u062d<\/b><\/td>\n<td><b>\u0645\u062b\u0627\u0644 \u062a\u0648\u0636\u064a\u062d\u064a<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u062c\u0645\u0639 \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062c\u0645\u0639 \u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u062f\u0648\u0631\u064a \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0623\u062f\u0627\u0621<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0634\u0631\u0643\u0629 &#8220;\u0645\u0648\u0628\u0627\u064a\u0644\u064a&#8221; \u062a\u0637\u0644\u0628 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u0642\u064a\u064a\u0645 \u062e\u062f\u0645\u062a\u0647\u0645 \u0628\u0639\u062f \u0643\u0644 \u0627\u062a\u0635\u0627\u0644 \u0644\u062f\u0639\u0645 \u062a\u062d\u0633\u064a\u0646\u0627\u062a \u0645\u0633\u062a\u0645\u0631\u0629 \u0641\u064a \u0627\u0644\u062e\u062f\u0645\u0629.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u0637\u0628\u064a\u0642 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u062f\u0627\u062e\u0644\u064a<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0634\u0631\u0643\u0629 &#8220;\u0643\u0627\u0631\u0641\u0648\u0631&#8221; \u062a\u0633\u062a\u062e\u062f\u0645 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0644\u062a\u062d\u062f\u064a\u062f \u0637\u0631\u0642 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062a\u0633\u0648\u0642 \u0641\u064a \u0627\u0644\u0645\u062a\u0627\u062c\u0631 \u0648\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062f\u0639\u0645.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>\u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0633\u064a\u0646 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u062f\u0627\u062e\u0644 \u0643\u0644 \u0634\u0631\u0643\u0629\u061f<\/h3>\n<table class=\" aligncenter\">\n<tbody>\n<tr>\n<td><b>\u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629<\/b><\/td>\n<td><b>\u0627\u0644\u0648\u0635\u0641<\/b><\/td>\n<td><b>\u0645\u062b\u0627\u0644 \u062a\u0648\u0636\u064a\u062d\u064a<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0631\u062d\u0644\u0629 \u0627\u0644\u0643\u0627\u0645\u0644\u0629 \u0644\u0644\u0639\u0645\u064a\u0644<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u062f\u0645\u062c \u0628\u064a\u0627\u0646\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0639 \u062a\u062d\u0644\u064a\u0644\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062d\u062f\u064a\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u0642\u0648\u0629 \u0648\u0627\u0644\u0636\u0639\u0641<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0634\u0631\u0643\u0629 &#8220;\u0646\u0648\u0646&#8221; \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u062a\u0631\u0627\u0642\u0628 \u0633\u0644\u0648\u0643 \u0627\u0644\u0634\u0631\u0627\u0621 \u0648\u062a\u0633\u062a\u062c\u064a\u0628 \u0644\u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062d\u062f\u064a\u062b \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062a\u0633\u0648\u0642<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0645\u0648\u062d\u062f \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0644\u0649 \u0641\u0647\u0645 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0644\u0627 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0629 \u0641\u0642\u0637<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u062f\u0631\u064a\u0628 \u0645\u0648\u0638\u0641\u064a \u0628\u0646\u0643 \u0627\u0644\u0631\u0627\u062c\u062d\u064a \u0639\u0644\u0649 \u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0627\u0646\u0637\u0628\u0627\u0639 \u0627\u0644\u0639\u0627\u0645<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM) \u0644\u0641\u0647\u0645 \u0648\u062a\u062d\u0644\u064a\u0644 \u0633\u0644\u0648\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u062a\u0637\u0628\u064a\u0642 &#8220;\u0637\u0644\u0628\u0627\u062a&#8221; \u0627\u0644\u0643\u0648\u064a\u062a\u064a \u064a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0642\u062a\u0631\u0627\u062d\u0627\u062a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0633\u0631\u064a\u0639<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629 \u0648\u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u062c\u0645\u0639 \u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062d\u0644\u064a\u0644\u0647\u0627 \u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0634\u0631\u0643\u0629 &#8220;\u0623\u0631\u0627\u0645\u0643\u0633&#8221; \u062a\u0637\u0644\u0628 \u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0628\u0639\u062f \u0643\u0644 \u062a\u0648\u0635\u064a\u0644 \u0648\u062a\u062d\u0633\u0646 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u064a\u0647\u0627<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><b>\u062e\u0627\u062a\u0645\u0629<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0625\u0646 \u0627\u0644\u062a\u0641\u0631\u0642\u0629 \u0627\u0644\u062f\u0642\u064a\u0642\u0629 \u0628\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0627 \u062a\u0642\u062a\u0635\u0631 \u0639\u0644\u0649 \u0627\u0644\u0641\u0647\u0645 \u0627\u0644\u0646\u0638\u0631\u064a\u060c \u0628\u0644 \u062a\u0645\u062a\u062f \u0644\u062a\u0637\u0628\u064a\u0642 \u0639\u0645\u0644\u064a \u064a\u0633\u0647\u0645 \u0641\u064a \u0628\u0646\u0627\u0621 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062d\u0642\u064a\u0642 \u0646\u062c\u0627\u062d \u0637\u0648\u064a\u0644 \u0627\u0644\u0623\u0645\u062f. 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