{"id":16475,"date":"2022-04-20T13:06:28","date_gmt":"2022-04-20T11:06:28","guid":{"rendered":"https:\/\/uxwritingar.com\/staging\/?p=16475"},"modified":"2026-06-03T17:39:53","modified_gmt":"2026-06-03T14:39:53","slug":"%d8%a3%d9%87%d9%85%d9%8a%d8%a9-%d8%aa%d8%ac%d8%b1%d8%a8%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-cx-%d9%81%d9%8a-%d8%a7%d9%84%d9%85%d9%86%d8%aa%d8%ac%d8%a7%d8%aa-%d8%a7%d9%84%d8%b1%d9%82%d9%85","status":"publish","type":"post","link":"https:\/\/uxwritingar.com\/staging\/ux-writing\/16475\/","title":{"rendered":"\u0623\u0647\u0645\u064a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (CX) \u0641\u064a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u0644\u0648 \u0646\u0638\u0631\u062a \u0628\u0635\u0648\u0631\u0629 \u0623\u0639\u0645\u0642 \u0633\u062a\u0643\u062a\u0634\u0641 \u0623\u0646 \u062d\u064a\u0627\u062a\u0646\u0627 \u0643\u0644\u0647\u0627 \u062a\u062c\u0627\u0631\u0628 \u062a\u062a\u0643\u0648\u0651\u0646 \u0641\u064a\u0647\u0627 \u0645\u0634\u0627\u0639\u0631\u0646\u0627 \u0648\u0642\u0631\u0627\u0631\u0627\u062a\u0646\u0627. \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0643 \u0644\u0644\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0648\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u064a\u0639\u062a\u0628\u0631 \u062a\u062c\u0631\u0628\u0629 \u0642\u062f \u062a\u0646\u062a\u0647\u064a \u0646\u0647\u0627\u064a\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0623\u0648 \u0633\u0644\u0628\u064a\u0629. \u0646\u0633\u062a\u0639\u0631\u0636 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644 \u0645\u0641\u0647\u0648\u0645 \u0648\u0623\u0647\u0645\u064a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (CX) \u0648\u0644\u0645\u0627\u0630\u0627 \u0647\u064a \u0645\u0647\u0645\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a\u060c \u0648\u0643\u0630\u0644\u0643 \u062a\u0635\u0645\u064a\u0645 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u0627\u0644\u0645\u0634\u0631\u0648\u0639 \u0627\u0644\u062a\u062c\u0627\u0631\u064a.<\/span><!--more--><\/p>\n<h2><b>\u0645\u0627 \u0647\u064a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 <\/b><b>(customer experience)<\/b><b>\u061f \u0648\u0644\u0645\u0627\u0630\u0627 \u0647\u064a \u0645\u0647\u0645\u0629\u061f \ud83d\udca1<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u062a\u0639\u0628\u0651\u0631 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0628\u064a\u0646\u0643 \u0648\u0628\u064a\u0646 \u0623\u064a \u0645\u0646\u0638\u0645\u0629\/\u0634\u0631\u0643\u0629 \u0639\u0644\u0649 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0648\u0627\u0644\u062a\u064a \u062a\u0628\u0646\u064a \u0645\u0646 \u062e\u0644\u0627\u0644\u0647\u0627 \u062a\u0648\u0642\u0639\u0627\u062a\u0643 \u0644\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0645\u0627 \u064a\u0631\u0641\u0639 \u0645\u0646 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0631\u0636\u0627 \u0648\u0627\u0644\u0648\u0644\u0627\u0621 \u0648\u0627\u0644\u062a\u0623\u064a\u064a\u062f.<\/span><\/p>\n<blockquote><p>\u0644\u0627 \u0628\u062f \u0623\u0646 \u062a\u0628\u062f\u0623 \u0628\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u062b\u0645 \u062a\u0639\u0645\u0644 \u0639\u0644\u0649 \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0648\u0644\u064a\u0633 \u0627\u0644\u0639\u0643\u0633.<\/p>\n<p>\u0633\u062a\u064a\u0641 \u062c\u0648\u0628\u0632<\/p><\/blockquote>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #2aa7fc;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\"><strong><span style=\"color: #ffffff;\">\ud83d\ude4c\u00a0\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u0643:<\/span><\/strong><\/p>\n<p><strong><span style=\"color: #ffffff;\">\u062a\u062e\u064a\u0651\u0644 \u0623\u0646 33% \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0633\u062a\u0639\u062f\u0648\u0646 \u0644\u0625\u0644\u063a\u0627\u0621 \u062a\u0639\u0627\u0645\u0644\u0647\u0645 \u0645\u0639 \u0627\u0644\u0645\u0646\u0638\u0645\u0629\/\u0627\u0644\u0634\u0631\u0643\u0629 \u0648\u062d\u062a\u0649 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629 \u0625\u0630\u0627 \u0648\u0627\u062c\u0647\u062a\u0647\u0645 \u062a\u062c\u0631\u0628\u0629 \u0633\u064a\u0626\u0629 \u0648\u0627\u062d\u062f\u0629.<\/span><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h2><b>\u0644\u0645\u0627\u0630\u0627 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (CX) \u0628\u0647\u0630\u0647 \u0627\u0644\u0623\u0647\u0645\u064a\u0629\u061f<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u062a\u0643\u0645\u0646 \u0623\u0647\u0645\u064a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1- \u0645\u0639\u0631\u0641\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u062d\u0642\u064a\u0642\u064a\u0629<\/span><\/p>\n<p><span style=\"font-weight: 400;\">2- \u0627\u0631\u062a\u0641\u0627\u0639 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646 \u0627\u0644\u0645\u0646\u062a\u062c<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3- \u0627\u0631\u062a\u0641\u0627\u0639 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u062a\u0631\u0648\u064a\u062c \u0644\u0646\u0627<\/span><\/p>\n<p><span style=\"font-weight: 400;\">4- \u0627\u0644\u0645\u0633\u0627\u0647\u0645\u0629 \u0641\u064a \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0643\u0646 \u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u0627 \u0641\u0647\u0645 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644\u061f \u0648\u0647\u0644 \u0647\u0646\u0627\u0643 \u0645\u0624\u0634\u0631\u0627\u062a \u062a\u0633\u0627\u0639\u062f\u0646\u0627 \u0641\u064a \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646 \u0627\u0644\u0645\u0646\u062a\u062c\u061f<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>\u0643\u064a\u0641\u064a\u0629 \u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p>\u0625\u0630\u0627 \u0623\u0631\u062f\u062a \u0644\u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643 \u0623\u0646 \u062a\u0646\u062c\u062d \u0648\u062a\u062d\u0642\u0642 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0641\u064a\u062c\u0628 \u0623\u0646 \u062a\u0633\u0639\u0649 \u0625\u0644\u0649 \u0625\u0631\u0636\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0643\u0644 \u0627\u0644\u0633\u0628\u0644 \u0627\u0644\u0645\u062a\u0627\u062d\u0629\u060c \u0644\u062d\u0633\u0646 \u0627\u0644\u062d\u0638 \u062a\u0648\u062c\u062f \u0628\u0639\u0636 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0644\u0641\u0647\u0645 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0645\u0639\u0631\u0641\u0629 \u0645\u062f\u0649 \u0631\u0636\u0627\u0647 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0629:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-16479 size-full\" src=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0631\u0636\u0627-\u0627\u0644\u0639\u0645\u064a\u0644-scaled.jpg\" alt=\"\u0623\u0647\u0645\u064a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (CX) \u0641\u064a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629\" width=\"2560\" height=\"1661\" srcset=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0631\u0636\u0627-\u0627\u0644\u0639\u0645\u064a\u0644-scaled.jpg 2560w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0631\u0636\u0627-\u0627\u0644\u0639\u0645\u064a\u0644-300x195.jpg 300w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0631\u0636\u0627-\u0627\u0644\u0639\u0645\u064a\u0644-1024x665.jpg 1024w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0631\u0636\u0627-\u0627\u0644\u0639\u0645\u064a\u0644-768x498.jpg 768w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0631\u0636\u0627-\u0627\u0644\u0639\u0645\u064a\u0644-1536x997.jpg 1536w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0631\u0636\u0627-\u0627\u0644\u0639\u0645\u064a\u0644-2048x1329.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><strong><span style=\"background-color: #ffff00;\">1- \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u062f\u0631\u062c\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CSAT)<\/span><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u0645\u0642\u064a\u0627\u0633 \u0634\u0627\u0626\u0639 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u064a\u0639\u0645\u0644 \u0643\u0645\u0624\u0634\u0631 \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a \u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><strong><span style=\"background-color: #ffff00;\">2- \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c (NPS)<\/span><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u0645\u0642\u064a\u0627\u0633 \u064a\u0633\u062a\u062e\u062f\u0645 \u0644\u0642\u064a\u0627\u0633 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627\u0647\u0645 \u0639\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u064a\u062a\u0645 \u0642\u064a\u0627\u0633\u0647 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0637\u0631\u062d \u0633\u0624\u0627\u0644 \u0648\u0627\u062d\u062f \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0645\u062f\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0623\u0646 \u064a\u0633\u0627\u0647\u0645 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0627\u0644\u062a\u0631\u0648\u064a\u062c \u0644\u0644\u0645\u0646\u062a\u062c \u0648\u062a\u0631\u0634\u064a\u062d\u0647 \u0644\u0644\u0622\u062e\u0631\u064a\u0646.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"background-color: #ffff00;\"><strong>3- \u0646\u0642\u0627\u0637 \u062c\u0647\u062f \u0627\u0644\u0639\u0645\u064a\u0644 (CES)<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u0645\u0642\u064a\u0627\u0633 \u064a\u0648\u0636\u062d \u0645\u0642\u062f\u0627\u0631 \u0627\u0644\u062c\u0647\u062f \u0627\u0644\u0630\u064a \u0627\u062d\u062a\u0627\u062c\u0647 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0646\u062a\u062c\/\u062e\u062f\u0645\u0629 \u0648\u064a\u0642\u064a\u0633 \u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>\u0645\u0627 \u0647\u064a \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (Customer Journey)\u061f \ud83e\udd14<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u062a\u0639\u062f\u0651 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (Customer Journey) \u0637\u0631\u064a\u0642\u0629 \u0645\u0631\u0626\u064a\u0629 \u0644\u0627\u0633\u062a\u0639\u0631\u0627\u0636 \u0631\u062d\u0644\u0629 \u0648\u062e\u0637\u0648\u0627\u062a \u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u062e\u062f\u0645\u0629 \u0623\u0648 \u0645\u0646\u062a\u062c \u0631\u0642\u0645\u064a \u0648\u0630\u0644\u0643 \u0628\u062f\u0627\u064a\u0629 \u0645\u0646 \u0644\u062d\u0638\u0629 \u0645\u0639\u0631\u0641\u062a\u0646\u0627 \u0628\u0647 \u0648\u062d\u062a\u0649 \u0645\u063a\u0627\u062f\u0631\u062a\u0647 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>\u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u062e\u0645\u0633 \u0644\u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (Customer Journey)<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u0639\u0646\u062f \u062f\u062e\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0625\u0644\u0649 \u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643 \u0641\u0625\u0646\u0647 \u064a\u0628\u062f\u0623 \u0631\u062d\u0644\u0629 \u0637\u0648\u064a\u0644\u0629 \u062f\u0627\u062e\u0644\u0647 \u0644\u0647\u0627 \u0646\u0642\u0637\u0629 \u0628\u062f\u0627\u064a\u0629 \u0648\u0646\u0647\u0627\u064a\u0629. \u0647\u0646\u0627\u0643 \u062e\u0645\u0633 \u0645\u0631\u0627\u062d\u0644 \u062a\u0645\u0631 \u0628\u0647\u0627 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0647\u064a:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>\u0627\u0644\u0648\u0639\u064a (Awareness)<\/strong>: \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u062a\u064a \u064a\u0643\u062a\u0634\u0641 \u0641\u064a\u0647\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0623\u0646\u0647 \u064a\u0648\u0627\u062c\u0647 \u0645\u0634\u0643\u0644\u0629 \u0648\u064a\u0628\u062d\u062b \u0639\u0646 \u062d\u0644\u0648\u0644\u0647\u0627 \u0641\u064a \u0645\u0646\u062a\u062c\u0643.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>\u0627\u0644\u0627\u0639\u062a\u0628\u0627\u0631 (Consideration)<\/strong>: \u064a\u0628\u062f\u0623 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0627\u0644\u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0639\u0631\u0648\u0636\u0629 \u0639\u0644\u064a\u0647 \u0648\u0645\u0646 \u062b\u0645 \u064a\u0623\u062e\u0630 \u0627\u0644\u0642\u0631\u0627\u0631.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>\u0627\u0644\u0634\u0631\u0627\u0621 (Purchase)<\/strong>: \u0646\u062c\u062d \u0627\u0644\u0645\u0646\u062a\u062c \u0641\u064a \u0625\u0642\u0646\u0627\u0639 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0644\u0634\u0631\u0627\u0621.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>\u0627\u0644\u0648\u0644\u0627\u0621 (Loyalty)<\/strong>: \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0629 \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621 \u0644\u0643\u0633\u0628 \u062b\u0642\u0629 \u0648\u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>\u0627\u0644\u062a\u0623\u064a\u064a\u062f (Advocacy)<\/strong>: \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u062a\u064a \u064a\u0633\u0627\u0647\u0645 \u0641\u064a\u0647\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0631\u0634\u064a\u062d \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0644\u0644\u0622\u062e\u0631\u064a\u0646.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u0644\u0630\u0644\u0643 \u0636\u0631\u0648\u0631\u064a \u062c\u062f\u0627\u064b \u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0628\u062a\u0635\u0645\u064a\u0645 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062a\u064a \u062a\u062d\u0642\u0642 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0645\u0634\u0631\u0648\u0639 \u0627\u0644\u062a\u062c\u0627\u0631\u064a \u0648\u062a\u0644\u0628\u0651\u064a \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0648\u064a\u0631\u0627\u0639\u0649 \u0639\u0646\u062f \u062a\u0635\u0645\u064a\u0645 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0631\u0636 \u0646\u0642\u0627\u0637 \u0627\u0644\u0623\u0644\u0645 \u0627\u0644\u062a\u064a \u062a\u0648\u0627\u062c\u0647\u0647 \u0641\u064a \u0645\u062e\u062a\u0644\u0641 \u0645\u0631\u0627\u062d\u0644 \u0631\u062d\u0644\u062a\u0647 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u062a\u062c.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>\u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (CX) \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 (UX)\u061f \ud83d\udc81\u200d\u2642\ufe0f<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0627 \u064a\u0632\u0627\u0644 \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646 \u0627\u0644\u062c\u062f\u0644 \u0648\u0627\u0644\u0646\u0642\u0627\u0634 \u062f\u0627\u0626\u0631 \u0641\u064a \u0627\u0644\u0623\u0648\u0633\u0627\u0637 \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u062d\u0648\u0644 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645. \u0644\u0643\u0646 \u0644\u0627 \u0634\u0643 \u0623\u0646 \u0643\u0644\u0627 \u0627\u0644\u0645\u0641\u0647\u0648\u0645\u064a\u0646 \u0636\u0631\u0648\u0631\u064a\u064a\u0646 \u0644\u0646\u062c\u0627\u062d \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u0645\u0634\u0631\u0648\u0639 \u0627\u0644\u062a\u062c\u0627\u0631\u064a.<\/span><\/p>\n<figure id=\"attachment_16478\" aria-describedby=\"caption-attachment-16478\" style=\"width: 1192px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-16478 size-full\" src=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0627\u0644\u0641\u0631\u0642-\u0628\u064a\u0646-\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0639\u0645\u064a\u0644-\u0648\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645.png\" alt=\"\u0623\u0647\u0645\u064a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (CX) \u0641\u064a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629\" width=\"1192\" height=\"696\" srcset=\"https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0627\u0644\u0641\u0631\u0642-\u0628\u064a\u0646-\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0639\u0645\u064a\u0644-\u0648\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645.png 1192w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0627\u0644\u0641\u0631\u0642-\u0628\u064a\u0646-\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0639\u0645\u064a\u0644-\u0648\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645-300x175.png 300w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0627\u0644\u0641\u0631\u0642-\u0628\u064a\u0646-\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0639\u0645\u064a\u0644-\u0648\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645-1024x598.png 1024w, https:\/\/uxwritingar.com\/staging\/wp-content\/uploads\/2022\/04\/\u0627\u0644\u0641\u0631\u0642-\u0628\u064a\u0646-\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0639\u0645\u064a\u0644-\u0648\u062a\u062c\u0631\u0628\u0629-\u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645-768x448.png 768w\" sizes=\"(max-width: 1192px) 100vw, 1192px\" \/><figcaption id=\"caption-attachment-16478\" class=\"wp-caption-text\"><span style=\"color: #808080;\"><em>\u0645\u062e\u0637\u0637 \u062a\u0648\u0636\u064a\u062d\u064a \u064a\u0633\u062a\u0639\u0631\u0636 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645<\/em><\/span><\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 (UX)<\/b><span style=\"font-weight: 400;\">: \u062a\u0631\u0643\u0651\u0632 \u0639\u0644\u0649 \u062e\u062f\u0645\u0627\u062a \u0645\u062d\u062f\u062f\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629 \u0628\u0627\u0644\u062a\u062d\u062f\u064a\u062f\u060c \u0648\u062a\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0627\u0644\u0630\u064a\u0646 \u064a\u062a\u0641\u0627\u0639\u0644\u0648\u0646 \u0645\u0639 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629 \u0648\u062a\u0647\u062a\u0645 \u0623\u0643\u062b\u0631 \u0628\u0645\u0641\u0627\u0647\u064a\u0645 \u0645\u062b\u0644:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/uxwritingar.com\/staging\/ux-writing\/12248\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 (Usability)<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/uxwritingar.com\/staging\/ux-writing\/12377\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u0645\u0639\u0645\u0627\u0631\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a (IA)<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 (User Research)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/uxwritingar.com\/staging\/ux-writing\/12589\" target=\"_blank\" rel=\"noopener\">\u0643\u062a\u0627\u0628\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 (UX Writing)<\/a> \u0648\u062a\u0635\u0645\u064a\u0645 \u0627\u0644\u0645\u062d\u062a\u0648\u0649<\/span><\/li>\n<\/ul>\n<p><b>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (CX)<\/b><span style=\"font-weight: 400;\">: \u062a\u0634\u0645\u0644 \u062c\u0645\u064a\u0639 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0645\u0639 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0648\u062a\u0639\u062f\u0651 \u0645\u0641\u0647\u0648\u0645\u0627\u064b \u0623\u0648\u0633\u0639 \u0648\u0623\u0634\u0645\u0644 \u0645\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>\u0643\u0644\u0645\u0629 \u0623\u062e\u064a\u0631\u0629 \u270d<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0623\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0647\u0645\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u0645\u062a\u0627\u062c\u0631 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u063a\u064a\u0631\u0647\u0627 \u0645\u0646 \u0627\u0644\u0645\u0632\u0627\u064a\u0627 \u0648\u0627\u0644\u0641\u0648\u0627\u0626\u062f \u0627\u0644\u062a\u064a \u0644\u0627 \u064a\u0645\u0643\u0646\u0646\u0627 \u0630\u0643\u0631\u0647\u0627 \u0647\u0646\u0627 \u0625\u0644\u064a\u0643\u0645 \u0628\u0639\u0636 \u0627\u0644\u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646\u0643\u0645 \u0627\u0644\u0627\u0633\u062a\u0639\u0627\u0646\u0629 \u0628\u0647\u0627 \u0648\u0627\u0644\u0627\u0633\u062a\u0632\u0627\u062f\u0629 \u0645\u0646\u0647\u0627 \u0641\u064a \u0645\u0639\u0631\u0641\u0629 \u062a\u0641\u0627\u0635\u064a\u0644 \u0623\u0643\u062b\u0631 \u062d\u0648\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0623\u0647\u0645\u064a\u062a\u0647\u0627 \u0641\u064a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629.<\/span><\/p>\n<p><b>\u0645\u0635\u0627\u062f\u0631 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">1- \u0643\u062a\u0627\u0628 <a href=\"https:\/\/academy.hsoub.com\/files\/11-%D9%85%D8%AF%D8%AE%D9%84-%D8%A5%D9%84%D9%89-%D8%AA%D8%AC%D8%B1%D8%A8%D8%A9-%D8%A7%D9%84%D9%85%D8%B3%D8%AA%D8%AE%D8%AF%D9%85-user-experience-ux\/\" target=\"_blank\" rel=\"noopener\">\u0645\u062f\u062e\u0644 \u0625\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\">2- <a href=\"https:\/\/www.japublishers.com\/leanux\/\" target=\"_blank\" rel=\"noopener\">\u0627\u0644\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0644\u064a\u0651\u0646 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\">3- <a href=\"https:\/\/www.jarir.com\/sa-en\/arabic-books-561778.html\" target=\"_blank\" rel=\"noopener\">\u0643\u062a\u0627\u0628 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>\u062a\u0646\u0648\u064a\u0647<\/b><span style=\"font-weight: 400;\">: \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644 \u062e\u0644\u0627\u0635\u0629 \u0645\u0627 \u062a\u0645 \u0639\u0631\u0636\u0647 \u0641\u064a \u062c\u0644\u0633\u0629 \u0645\u0646 <a href=\"https:\/\/uxwritingar.com\/staging\/event-directory\" target=\"_blank\" rel=\"noopener\">\u062c\u0644\u0633\u0627\u062a \u0627\u0644\u0645\u0646\u0635\u0651\u0629<\/a> \u0628\u0639\u0646\u0648\u0627\u0646 \u201c\u0645\u0642\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0648\u0622\u062b\u0627\u0631\u0647\u0627 | CX &amp; UX\u201d \u0627\u0633\u062a\u0636\u0641\u0646\u0627 \u0641\u064a\u0647\u0627 <strong>\u0623.<\/strong> <strong>\u0623\u0645\u064a\u0646 \u0635\u0627\u0644\u062d \u0628\u0627\u0633\u0644\u0627\u0645\u0629<\/strong>\u060c \u0645\u0645\u0627\u0631\u0633 \u0644\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0648\u062d\u0627\u0648\u0631\u0647 <strong>\u0623. \u0645\u062d\u0645\u0648\u062f \u0639\u0628\u062f\u0631\u0628\u0647<\/strong> \u0645\u0624\u0633\u0633 \u0645\u0646\u0635\u0651\u0629 \u062a\u0639\u0644\u0651\u0645 \u0643\u062a\u0627\u0628\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0628\u0627\u0644\u0639\u0631\u0628\u064a\u0629.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\ud83c\udfaf\u00a0\u064a\u0645\u0643\u0646\u0643\u0645 \u0645\u0634\u0627\u0647\u062f\u0629 \u0627\u0644\u062c\u0644\u0633\u0629 \u0639\u0644\u0649 <a href=\"https:\/\/www.youtube.com\/channel\/UCC5Zotku6ESMRsCBiC9UeYA\" target=\"_blank\" rel=\"noopener\">\u0642\u0646\u0627\u062a\u0646\u0627 \u0639\u0644\u0649 \u064a\u0648\u062a\u064a\u0648\u0628<\/a>.<\/span><\/p>\n<p><iframe title=\"\u0645\u0642\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0648\u0622\u062b\u0627\u0631\u0647\u0627 | CX &amp; UX\" width=\"1290\" height=\"726\" src=\"https:\/\/www.youtube.com\/embed\/yzzWJ8bHRHM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0644\u0648 \u0646\u0638\u0631\u062a \u0628\u0635\u0648\u0631\u0629 \u0623\u0639\u0645\u0642 \u0633\u062a\u0643\u062a\u0634\u0641 \u0623\u0646 \u062d\u064a\u0627\u062a\u0646\u0627 \u0643\u0644\u0647\u0627 \u062a\u062c\u0627\u0631\u0628 \u062a\u062a\u0643\u0648\u0651\u0646 \u0641\u064a\u0647\u0627 \u0645\u0634\u0627\u0639\u0631\u0646\u0627 \u0648\u0642\u0631\u0627\u0631\u0627\u062a\u0646\u0627. \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0643 \u0644\u0644\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0648\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u064a\u0639\u062a\u0628\u0631 \u062a\u062c\u0631\u0628\u0629 \u0642\u062f \u062a\u0646\u062a\u0647\u064a \u0646\u0647\u0627\u064a\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0623\u0648 \u0633\u0644\u0628\u064a\u0629. \u0646\u0633\u062a\u0639\u0631\u0636 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u0642\u0627\u0644 \u0645\u0641\u0647\u0648\u0645 \u0648\u0623\u0647\u0645\u064a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 (CX) \u0648\u0644\u0645\u0627\u0630\u0627 \u0647\u064a \u0645\u0647\u0645\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a\u060c \u0648\u0643\u0630\u0644\u0643 \u062a\u0635\u0645\u064a\u0645 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u0627\u0644\u0645\u0634\u0631\u0648\u0639 \u0627\u0644\u062a\u062c\u0627\u0631\u064a.<\/p>\n","protected":false},"author":390,"featured_media":28226,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_gspb_post_css":"","content-type":"","footnotes":""},"categories":[164],"tags":[379,381,342,343,144,380,382],"class_list":["post-16475","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ux-writing","tag-customer-experience","tag-customer-journey","tag-cx","tag-343","tag-144","tag-380","tag-382"],"acf":[],"_links":{"self":[{"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/posts\/16475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/users\/390"}],"replies":[{"embeddable":true,"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/comments?post=16475"}],"version-history":[{"count":0,"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/posts\/16475\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/media\/28226"}],"wp:attachment":[{"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/media?parent=16475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/categories?post=16475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uxwritingar.com\/staging\/wp-json\/wp\/v2\/tags?post=16475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}